Frequently Asked Questions
Everything you need to know about our handcrafted home decor.
Where are your products manufactured?
Most of our soft goods, including our signature rocking chair pads and dining chair cushions, are proudly handcrafted in the USA using premium upholstery-grade fabrics.
How long will it take for my order to ship?
Orders for in-stock items typically ship within 2-3 business days. Custom or made-to-order items may take up to 10 business days for production before shipment.
What is your return policy?
We accept returns on most items within 30 days of delivery. Items must be in their original, unused condition. Please note that custom-made products are generally non-returnable.
Are your outdoor cushions weather-resistant?
Yes, our outdoor collection features performance fabrics that are UV-rated and water-resistant to prevent fading and mildew, though we recommend storing them during extreme weather.
Can I wash my Barnett chair pads?
Many of our products are machine washable on a gentle cycle with cool water, while others are spot-clean only. Please check the care label on your specific item for detailed instructions.
Do you offer fabric swatches?
We understand that color matching is important for home decor. You can order fabric swatches through our website to ensure the texture and color perfectly complement your space.